Home / Security services / Alarm Response
First Defence holds your keys and takes the call when your alarm triggers, across Halifax and Nova Scotia. An officer checks the site in person, so an activation doesn’t sit unanswered until morning.
Every callout follows the same standard, whatever triggered it:
Your monitoring company or system flags the trigger to our dispatch.
The nearest available officer heads to the site.
The officer verifies the building and secures it if needed.
You get the outcome the same day, false alarm or otherwise.
Alarm response pairs naturally with mobile patrol services, which already route a passing patrol to a triggered site. It also suits static site security sites where a static officer’s shift ends before the building is fully unoccupied.
For an existing alarm system that just needs a keyholder, this page covers that on its own.
Tell us the site and who monitors your system. Quotes are free and itemized.
Five-star reviews from Nova Scotia businesses, venues and residents.
I’ve used First Defence Security for my business and special functions for several years. The service from top to bottom has been exceptional. A first-class company, and I would highly recommend them for any of your security needs, small to big.
Excellent experience with First Defence Security. They provide top-notch service, and communication with staff and management was first rate. Highly recommend.
I want to commend a supervisor from First Defence Security. He was incredibly professional, and he made sure the main entrance was clear and accessible. He is the reason I finally felt safe enough to go inside and see my family.
The service provided is highly professional from start to finish. The attention is excellent, and they offer support for any questions that arise during the process. I recommend them without hesitation.
We used First Defence Security for our nightclub, Rumours. Very professional.
Looking for quality security services? I highly recommend First Defence Security. They’re responsive and deliver top-notch service.
First Defence Security provides excellent security services with a highly professional team. Definitely a company I would recommend.
Dispatch runs from Halifax at every hour, so a 3am trigger reaches an officer, not a voicemail. Every callout gets a report, whether it turns out to be a fault or a break-in.
Yes. Alarm response works alongside your existing system and monitoring company; we don’t install or monitor alarms ourselves.
It depends on the site’s location and dispatch load at the time. Call to discuss typical timing for your area.
No. Your monitoring company still detects the trigger and calls it in.
We’re the officer who shows up and checks the building.
The officer still checks the site, confirms nothing’s wrong, and logs it. You get the same report either way.
Alarm response is one of sixteen. These are the services clients most often pair with it, or choose instead.
Scheduled checks between activations, with the nearest patrol routed to a trigger.
Continuous presence for the hours a site can’t wait on a callout.
Keyholding and callout for condo common areas between scheduled passes.
A posted officer when a building needs someone there, not sent for.
Tell us what you need covered and we will price it. One officer or a full program, guarding, patrols or an investigation. Quotes are free, itemized, and carry no obligation to proceed.